we use UPS because they are the most cost effective and efficient carrier...but, of late, we are getting more and more issues of transit damage...Rev...call UPS at 1800 PICK UPS and report the transit damage...give them the tracking #, and they will contact me about replacing...give actual value of $15, and I have one here I will replace your damaged one when they pay the claim...
or, if you want, since I have folks like gothneo that open, you can either sell it to him, or return it to me, and I can switch out, but that requires shipping costs (with a UPS claim, they pick up the shipping cost)...if you want to sell to Goth, lmk, and I will sell you my spare for same $15 (but again, have shipping cost to you)
lmk
rick
Hi Rick,
Just wanted to say I've done business with you in the past and really loved the exclusives I received (Janeway and Art Asulym). Your service was outstanding. Second, I wanted to give you a heads up when it comes to UPS out of Florida. I have a friend that works for UPS here in the Tampa, Florida area and she said that in Jacksonville, they have a conveyor belt that drops all items passing through that hub around 10 feet. Since hearing that, I have discontinued all shipments with them. It is a probable chance that if your shipment survives the fall, that it will be crushed by whatever is falling next. I have found that of the big three, USPS Priority is by far the least expensive with the fastest ship time. FedEx is second. Also recently DHL has moved into the area and I used them once, but they accidently routed my package down to Miami before getting it to me, but it made it OK. Hope this helps.